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We value your feedback, questions, and suggestions. Whether you have encountered a technical issue, want to report incorrect data, have a partnership enquiry, or simply want to say hello — we would love to hear from you. Please use the appropriate channel below so we can direct your message to the right team.
For general questions about the platform, feature requests, feedback, or anything else that does not fall into the categories below.
[email protected]Found a bug, broken page, or something not working as expected? Please include the following details in your email so we can investigate quickly:
If you notice any incorrect match scores, player rankings, tournament information, or other data on the platform, please let us know. Include the specific page and data point that needs correction, and we will update it as soon as possible.
[email protected]Interested in partnering with BadmintonLive? We are open to collaborations with tournament organisers, badminton associations, content creators, sponsors, and media outlets. If you have a proposal or would like to explore how we can work together, reach out to us.
[email protected]If you are interested in advertising on BadmintonLive, including banner ads, sponsored content, or brand integrations, please contact us with details about your brand and the type of advertising you are interested in. We will get back to you with available options and pricing.
[email protected]BadmintonLive respects the intellectual property rights of others. If you believe any content on this platform infringes on your copyright, trademark, or other intellectual property rights, please send a takedown request to [email protected] with the following information:
We take all takedown requests seriously and will review and respond to valid requests within 5 business days. If the request is valid, the content will be removed promptly.
If you encounter any abusive, offensive, or inappropriate content in our live chat rooms or elsewhere on the platform, please report it immediately. We have a zero-tolerance policy for hate speech, harassment, threats, spam, and other violations of our community guidelines. Reports can be sent to:
Please include the username of the offending user, the court or page where the content appeared, and a screenshot if possible. We will investigate and take appropriate action, which may include warning, muting, or permanently banning the offending account.
We aim to respond to all enquiries as quickly as possible. Typical response times are:
Please note that response times may be longer during major tournaments or holidays. We appreciate your patience.
We are constantly improving BadmintonLive and your feedback directly shapes what we build next. If you have an idea for a new feature, an improvement to an existing one, or general feedback about your experience on the platform, we genuinely want to hear it.
Some of the features on BadmintonLive today were originally suggested by our users. Do not hesitate to share your thoughts — no suggestion is too small or too ambitious. Send your ideas to [email protected].